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Title:An experimental evaluation of large language models in supporting the DEX multi-criteria decision-making process
Authors:ID Bohanec, Marko, Institut "Jožef Stefan" (Author)
ID Rajkovič, Uroš (Author)
ID Rajkovič, Vladislav (Author)
Files:URL URL - Source URL, visit https://www.informatica.si/index.php/informatica/article/view/12884
 
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MD5: C80BC07A90ADD8A458B84AEE300DE713
 
Language:English
Typology:1.01 - Original Scientific Article
Organization:Logo IJS - Jožef Stefan Institute
Abstract:We experimentally assessed the capabilities of two mainstream artificial intelligence chatbots, ChatGPT and DeepSeek, to support the multi-criteria decision-making process. Specifically, we focused on using the method DEX (Decision EXpert) and investigated their performance in all stages of DEX model development and utilization. The results indicate that these tools may substantially contribute in the difficult stages of collecting and structuring decision criteria, and collecting data about decision alternatives. However, at the current stage of development, the support for the whole multi-criteria decision-making process is still lacking, mainly due to occasionally inconsistent and erroneous execution of methodological steps. To leverage the strengths of both approaches, we also propose a hybrid workflow for DEX model development that begins in the LLM and continues in the specialized DEXiWin software.
Keywords:multi-criteria decision making, DEX method, decision analysis, large language models
Publication status:Published
Publication version:Version of Record
Publication date:12.01.2025
Publisher:Informatika
Year of publishing:2025
Number of pages:str. 633-640
Numbering:Vol. 49, no. 4
Source:Slovenija
PID:20.500.12556/DiRROS-26991 New window
UDC:004.8
ISSN on article:1854-3871
DOI:10.31449/inf.v49i4.12884 New window
COBISS.SI-ID:266419971 New window
Copyright:Copyright © Slovenian Society Informatika
Note:Nasl. z nasl. zaslona; Opis vira z dne 28. 1. 2026;
Publication date in DiRROS:28.01.2026
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Downloads:31
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Record is a part of a journal

Title:Informatica : an international journal of computing and informatics
Publisher:Informatika
ISSN:1854-3871
COBISS.SI-ID:223739648 New window

Document is financed by a project

Funder:ARIS - Slovenian Research and Innovation Agency
Project number:P2-0103-2022
Name:Tehnologije znanja

Funder:ARIS - Slovenian Research and Innovation Agency
Project number:P5-0018-2019
Name:Sistemi za podporo odločanju v digitalnem poslovanju

Licences

License:CC BY 3.0, Creative Commons Attribution 3.0 Unported
Link:https://creativecommons.org/licenses/by/3.0/deed.en
Description:You are free to reproduce and redistribute the material in any medium or format. You are free to remix, transform, and build upon the material for any purpose, even commercially. You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Licensing start date:12.01.2025
Applies to:VoR

Secondary language

Language:Slovenian
Keywords:veliki jezikovni modeli, večkriterijsko odločanje, analiza odločanja, metoda DEX


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